There are no refunds, however if you cannot make it to the show you may transfer your tickets to another person! Simply forward the email with your QR code to them and let them know the name the tickets are under.
We look forward to having you join us! Below is information to help you plan your evening with us.
This will be an ALL AGES, seated event. Ages 5 & under seated on a lap are free!
Doors open at 6pm
Show starts at 7pm ** there will be a 20 minute intermission **
There will be two parking lots available, and street parking. All parking is free for the evening. WE HIGHLY ENCOURAGE YOU TO CARPOOL!
You will receive a confirmation email with your QR code – that is all you need. If you are not arriving together as a full party – that is FINE! We have all the registered names.
There are no refunds, however if you cannot make it to the show you may transfer your tickets to another person! Simply forward the email with your QR code to them and let them know the name the tickets are under. If you have any concerns, please email email@example.com. Customer service hours: M-F, 10am-4pm (707) 823-1511.
Drinks and snacks will be available for purchase inside the Main Hall. There is no dinner or hot food onsite. No outside food or drink is allowed except for water bottles.
Restrooms available in the Main Hall.
Sonoma County guidelines in place at the time of the event will be followed. Currently masks are not required but recommended. Please see below for more information regarding COVID protocols.
All persons and items entering the Sebastopol Community Cultural Center are subject to search. No weapons, outside food or drink or drugs will be permitted. This is a drug free zone/venue.
Certain types of bags and/or cases are prohibited, including but not limited to:
• Computer Bags
• Camera Bags/Cases
• Instrument Cases
• Large Totes and Duffel Bags
• Any Purse or Bag exceeding 12”x12”x6”. Backpack purses must be worn on one shoulder. If a purse is worn as a backpack, it will be considered as such and will not be permitted in the venue.
Patrons with prohibited bags, cases, or other items will asked to return the item to their vehicle.
Items prohibited to enter Sebastopol Community Cultural include, but are not limited to:
Members of my ticket group are arriving separately, do we have to wait to enter together?
You do not need to wait! We’re able to check in each individual ticket within a ticket order. If you’re a group of 3 and your 3rd person is running late – no problem! Just make sure they have the QR code/know the name the tickets were bought under and we will check in the remainder of your group when they arrive.
I don’t have the QR code for my tickets, what do I do?
Don’t panic! We can look up your ticket order by the ticket purchaser’s name, email address, or the purchase confirmation number.
Do you have ADA seating for individuals with wheelchairs, walkers, etc.?
Yes! For seated events we have several locations marked for ADA seating. If all ADA spots are already occupied when you arrive, please see an usher or other member of staff to assist you.
I can’t make it to the show anymore, do you do refunds?
There are no refunds, however you may transfer your tickets to another individual by forwarding your QR code/confirmation email or letting them know whose name the ticket(s) are under.
NOTE: People often use social media (Facebook, Instagram, NextDoor, etc.) for ticket transfers. Please use caution and, whenever possible, only do ticket transfers with people you know and/or trust.